Right to provide information on the patient’s health
Dear patient, dear applicant,
From May 15, 2007 you have the opportunity to get more information about your health and treatment at our hospital. There is also a range of other people who can be provided with information under certain conditions. The review of the medical records, the taking of their extracts or copies is regulated by Section 65 et seq. No. 372/2011 Coll. on health services.
Health state information includes information about
a) the cause and origin of the disease, if known, its stage and the predicted development
b) the purpose, nature, expected benefit, possible consequences and risks of the proposed health services, including individual healthcare
c) other possibilities of providing health services, their suitability, benefits and risks to the patient
d) other necessary treatment
e) limitations and lifestyle recommendations with regard to the health state
If you have any questions or concerns, please contact the attending staff.
Do not hesitate to ask for information not only about your health, but also about everything that seems unclear or what you do not know about.
If you have problems with your hospital stay, if you have any comments about the health care provided, the behavior of the staff, etc., contact the head of the clinic or its representative.
Anonymous patient satisfaction questionnaires are available in each department and outpatient clinic and can be filled in and assigned to designated mailboxes. Thanks to the information we receive from these questionnaires, we can improve the provided care.
How can you apply your right to provide information about the patient’s health, medical records, and statements, copies or copies of medical records?
We provide you with an overview of to who and under what conditions the information can be provided, and the procedure by which entitled persons may apply the rights to information about the patient’s health condition at the St. Anne’s University Hospital in Brno.
What rights does the patient have in communicating his / her state of health?
Patient has the right to
a) be informed of the purpose and nature of the healthcare provided and of any investigative or therapeutic performance and its consequences, alternatives and risks. This patient information is provided by a physician or according to the nature of the performance other professionally qualified healthcare professional
b) be provided with all the information gathered in the medical records kept on his / her person or other records relating to his / her state of health. In the case of authorized psychological methods and description of treatment with psychotherapeutic aids, the patient is entitled to get information that includes description of disease symptoms, diagnosis, description of therapeutic approach and interpretation of test results
c) to look in the presence of a health professional in the documents referred to in point b). In the case of records of authorized psychological methods and description of treatment with psychotherapeutic agents, the patient can look into the records related to the description of the symptoms of the disease, diagnosis, description of the therapeutic approach and interpretation of the test results
d) to obtain extracts or copies of the documents referred to in point (b); in the case of authorized psychological methods and description of psychotherapeutic treatment, he / she is entitled to obtain extracts or copies of those parts of the documents relating to the description of the disease symptoms, diagnosis, description of the therapeutic approach and interpretation of the test results.
(e) identify a person who may be informed of his / her state of health or prohibit the disclosure of such information to any person in the course of receiving healthcare or at any time after admission. In determining the person who can be informed of his / her state of health, the patient may also determine whether the person is also entitled to the rights under (c) and (d). The patient may cancel the ban at any time
What is the right of a person close to a patient concerning the information about patient’s state of health?
A close relative is a direct relative (parents, grandparents, children, grandchildren), sibling, husband and partner (under the Registered Partnership Act). Other persons in a family or similar relationship are considered to be close to one another if the injury suffered by one of them is reasonably perceived by the other as a personal injury.
The person close to the patient is entitled to
a) get the information on the patient’s health status, the right in the presence of a healthcare professional to consult the medical records, the right to obtain statements or copies of the patient’s medical records, if the patient has entitled them
b) get the up-to-date information on the patient’s health if the patient can not, in view of his / her state of health, determine who may be informed of his / her state of health unless the patient has previously made a ban on providing health information
c) get the infomation about the cause of the patient’s death and the result of his / her autopsy (if performed) unless the patient has previously made a ban on providing information about his / her state of health
In case the patient has banned to give the information during his / her life, a person close to the patient is entitled to get the information about the patient’s state of health, including the right to see medical records in the presence of a healthcare professional and the right to make statements or copies of medical records, insofar as it is in the interest of protecting their health or the health of others, to the extent necessary for such protection.
What rights does a person assigned to a patient have in connection with the provision of information about the patient’s state of health?
The person assigned by the patient has the rights the patient has designated himself/herself. These rights may be exercised only to the extent determined by the patient.
How and where you can apply your rights at St. Anne’s University Hospital in Brno?
You can present your application either personally on working days at the clinic or department where the patient is or has been treated or sent it in writing to:
St. Anne’s University Hospital in Brno
(name of the clinic or department where the application is directed)
656 91 Brno
If you submit your application oraly or in person (in writing), you may be asked to provide your identity card (identity card, passport) in the event of any doubts on your identity.
If you send a written request by post, we require that your signature on request is officially verified so that we can prove that the applicant is indeed a person entitled. The purpose of this measure is not to impede the exercise of your right, but to prevent the risk of communicating or disclosing confidential information to an unauthorized person.
If you are a close person, it is again necessary to protect confidential patient information to demonstrate why you feel close to being a person. You can do so either with an original or a copy of your birth certificate or birth certificate of the patient, or with an affidavit stating the circumstances making you a person close to the patient. If a written request is delivered to our hospital by post, there is no need for your signature to be certified officially.
You can apply for the right to provide information, to view documentation, and to obtain extracts or copies of medical records at the clinic or department where you were treated / where the patient was treated. In case you request to inspect or obtain an extract from the documentation of several clinics or departments of the Faculty Hospital at St. Anne in Brno, or you do not know exactly where the patient was treated, please send your request to the Deputy for Preventive Medical Care, MUDr. Petr Krifta (tel. +420 543 182 005).
You may also hand over your application to the hospital’s office in the L building (entrance from Mendel’s Square), from 9:30 to 13:00.
Are the statements or copies of medical records charged?
We will ask you to reimburse the costs associated with the preparation of the statements or copies of the medical records in accordance with the Pricelist of paid services and any postage.
How and when do you receive copies of medical records?
If you come for the requested extracts or copies personally, you will be given them after you pay the costs associated with their acquisition. If you wish to send the required documentation by mail, the COD will be sent to you at the address stated in the application (delivery to your own hands only by the addressee). If an address is given in the request as a mailing address abroad, it is necessary to pay the costs associated with the extraction of copies in advance to our account.
The deadline for making statements or copies of medical records is 30 days from receipt of the complete application by the authorized person.
Did you not find the answer to your question here?
Please tell your doctor or pharmacist. at the workplace where you were treated, or contact us at +420 543 183 281, fax +420 543 183 285, e-mail: firstname.lastname@example.org.
Costs of photocopies of medical records here.